Trust & Safety
Protect your name and your music
Every release we deliver carries your name. These pages explain the tools the platforms give you, what they expect from artists and distributors, and how our team helps when something looks wrong.
Spotify Artist Profile Protection
Notifications when music is delivered to Spotify under your name, and the ability to remove yourself from releases that are not yours.
How it works and how to turn it on
Artificial streaming
Services that sell streams or guaranteed playlist placements can get a catalog removed. Know the signs before you hire anyone.
Read the guidance
Spotify for Artists access
Claim your profile, add your team, pitch playlists and see your data. Labels distributed by DSTRO7 can request access with three track URIs.
How to get access
Copyright and DMCA
How to send DSTRO7 a copyright notice or a counter-notification, and who receives it.
Copyright policy
Music on the wrong profile
Sometimes a release lands on the wrong artist page: two artists share a name, the metadata was wrong, or someone attached their music to your profile on purpose. If it happens to you:
- If the release came from DSTRO7, email info@dstro7.com with the release title and a link to the profile it should be on. We correct it at the source.
- If you do not recognize the release and you have Artist Profile Protection on, remove yourself from it in Spotify for Artists. If it is not on, or you can’t remove it, use Spotify’s content mismatch form, then turn protection on so Spotify notifies you when the next one is delivered.
- Tell us either way. A release removed from your Spotify profile can still appear under your name on other services, and we can follow up there.
Where to report a problem on Spotify
- Report infringement or a rule violation: music that uses your copyright, trademark or other rights without permission.
- Report a playlist: artificial streaming or other suspicious playlist activity.
- Report a content mismatch: a release that does not belong on your profile.
Spotify explains its wider approach on its Building a Trusted Platform page.
Talk to a person
DSTRO7 clients have a direct contact on our team. If you are not sure who that is, write to info@dstro7.com and we will route you.